Privacy Policy
Personal Information Protection Policy
Transglobal Ingredients
(“Transglobal”, “we”, “us”, or “our”) recognizes the importance of protecting personal information. Accordingly, Transglobal complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws and regulations concerning personal information in India. We endeavor to handle and manage personal information both properly and safely.
Transglobal acts in accordance with the following provisions concerning the handling of personal information.
1. Collection of Personal Information
Transglobal will collect personal information by lawful and fair means only. We will inform individuals about the purpose of collection at the time of collecting their personal information.
2. Use of Personal Information
Transglobal will use personal information only for the purposes that have been specified and communicated to the data subject at the time of collection or as publicly announced on our website. We will not use personal information beyond the scope necessary to achieve these specified purposes without the concerned person’s explicit consent.
When Transglobal shares personal information with its subsidiary companies, distributors, or international partners, it will ensure compliance with all applicable Indian laws and regulations, including obtaining necessary consents for cross-border transfers.
In cases where Transglobal engages third-party service providers for processing personal information, we will:
- Conduct due diligence to select contractors capable of properly managing personal information
- Execute appropriate data processing agreements containing necessary security and confidentiality obligations
- Exercise necessary and appropriate supervision to ensure security of the entrusted personal information
When jointly using personal information with third parties, we will notify the concerned person about the scope of such sharing or publicly announce these details on our website prior to such joint use.
3. Disclosure of Personal Information to Third Parties
(1) Transglobal will not disclose personal information to any third party, except in the following circumstances:
- Where explicit prior consent of the data subject is obtained
- Where information is disclosed in a manner that cannot identify the individual (anonymized data)
- Where disclosure is required by law, court orders, or government authorities
- Where disclosure is otherwise permitted under applicable laws and regulations
(2) Notwithstanding the above, Transglobal may share the following business contact information of industry professionals with suppliers, distributors, customers, and business partners when there are legitimate business reasons:
Information shared: Name, email address, business address, telephone number, designation, company affiliation, area of expertise, business relationships, transaction history, etc.
Method of sharing: Verbal communication, written correspondence, electronic means, etc.
4. Security of Personal Information
Transglobal maintains appropriate technical and organizational security measures to ensure the accuracy and security of personal data. We implement safeguards to prevent unauthorized access, loss, damage, alteration, disclosure, or destruction of personal information.
Our security measures include:
- Access controls and user authentication
- Data encryption for sensitive information
- SSL encryption for website transactions
- Regular security audits and updates
5. Access and Correction Rights
Individuals have the right to access their personal information held by Transglobal and may request correction, deletion, or cessation of processing. We will respond to such requests within a reasonable timeframe after verifying the identity of the requester.
To exercise these rights, please contact us using the details provided in the Contact Information section.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.
7. Organizational Measures
Transglobal has appointed data protection officers responsible for overseeing compliance with this privacy policy. We provide regular training to employees handling personal information to ensure proper data protection practices.
Purpose of Use of Personal Information
Transglobal collects and uses personal information for the following specific purposes:
1. Customer and Client Information
- Processing orders and managing customer relationships
- Providing product information and technical support
- Quality control and product safety communications
- Handling complaints and queries about our products and services
- Marketing communications (with consent)
- Compliance with regulatory requirements
2. Supplier and Business Partner Information
- Managing procurement and supply chain operations
- Evaluating vendor qualifications and performance
- Facilitating business communications and transactions
- Compliance with regulatory and audit requirements
3. Website Visitors and Inquirers
- Responding to inquiries and providing requested information
- Improving website functionality and user experience
- Analytics for business improvement purposes
4. Employee Information
- Human resource management including recruitment, performance evaluation, and payroll
- Training and development programs
- Health and safety management
- Compliance with labor laws and regulations
- Internal communications
- Benefits administration
5. Regulatory and Compliance Purposes
- Meeting legal and regulatory obligations
- Reporting to government authorities
- Audit and inspection requirements
- Product traceability and recall procedures
Contact Information
Transglobal Ingredients
Corporate Office: Shed #1, Dalmia Estate, Site 7 & 8, Chikkabidarakallu, Nagasandra Post, Tumkur Road, 9th mile, Bangalore – 560073, Karnataka, India
Manufacturing Unit: Plot No. 182, KIADB, Sira Industrial Area, Sira – 572137, Karnataka, India
Phone: +91-98458-20838, +91-98802-28161, +91-97411-65123
Email: contact@indoglobal.co.in
